Terms and conditions

Last updated: 6 October 2026

1. Who we are

MIMMTI · Schelphorst 77, 1771 SM Wieringerwerf, the Netherlands · info@mimmti.com · KvK: 84778954 · VAT: NL863364548B01 · Customer service: Mon-Fri 09:00-17:00.

2. When these terms apply

These terms apply to every order on mimmti.com. By ordering you agree to these terms, our returns policy and our privacy statement.

3. Offer and prices

All prices are in euros and include VAT. You see shipping costs at checkout, before you pay. We do our best to show products as accurately as possible, but colors on your screen may differ slightly. Obvious errors in the offer (such as a wrong price) do not bind us.

4. Your order

The agreement is formed when you complete your order and pay. You immediately receive a confirmation by email. If a product is unexpectedly unavailable, we will let you know as soon as possible and refund you.

5. Payment

You pay at checkout with one of the payment methods listed there. You can read more about this in our payment policy.

6. Delivery

We deliver to the address you provide, with the delivery times on our shipping page. These delivery times are an indication. If delivery is not possible within 30 days, you may cancel the order free of charge. Digital products are sent to you by email right after payment.

7. Cooling-off period (right of withdrawal)

You have a 14-day cooling-off period, counted from the day you receive the product (or, with multiple products, the last product). Within that time you can withdraw from the purchase without giving a reason. Notify us via our returns form or by email to info@mimmti.com, and send the product back within 14 days after that.

• You may inspect the product as you would in a shop. It must come back unused, undamaged and in the original packaging. If the product has been used more than necessary to inspect it, we may deduct the loss in value.
• The costs of returning are for your account, unless we made a mistake.
• We refund the purchase amount, including the standard shipping costs of your order, within 14 days (usually within 5 working days). We may wait until we have received the product back.

Model withdrawal form (only fill in and return if you want to cancel the purchase):
To MIMMTI, Schelphorst 77, 1771 SM Wieringerwerf, info@mimmti.com:
I hereby notify you that I withdraw from our contract for the sale of the following products: [product] · Ordered on / received on: [date] · Order number: [number] · Name: [name] · Address: [address] · Date and signature (only for a paper form).

8. Warranty

You always have the right to a product that does what you can reasonably expect of it (statutory warranty). In addition, we give a 2-year warranty on our bags, and 5 years on the function of the Stay-Open frame of the MIMMTI 1.0 and 2.0. This warranty does not apply to damage from incorrect use, accidents or normal wear. You report a warranty claim with a photo and your order number via info@mimmti.com.

9. Complaints

Do you have a complaint? Email info@mimmti.com within a reasonable time after you discover the problem. We respond within 14 days, usually much faster. If we cannot resolve it together, you can submit the dispute to the competent court.

10. Liability

Our liability is limited to the amount you paid for the product, except in cases of intent or gross negligence. We are not liable for indirect damage. This never limits your statutory rights as a consumer.

11. Applicable law

Dutch law applies to these terms and your order. If you live in another EU country, you keep the protection that the law of your country gives you.