FAQ
What is the delivery time of my order?
The following applies to orders within the Netherlands:
Ordered before 23:59 = delivered tomorrow (except on Sundays, then before 23:00).
Delivery times per country:
🇳🇱 Netherlands: 1 working day
🇧🇪 Belgium: 1–2 business days
🇩🇪 Germany: 2 working days
🇱🇺 Luxembourg & 🇫🇷 France: 2–3 working days
🌍 Rest of Europe: 3–6 working days
Please note: letterbox packages sometimes take a little longer than regular packages. Expect 2-3 business days.
Don't worry — you will always receive a track & trace as soon as your order is on its way.
What are the shipping costs?
Shipping costs are automatically calculated during checkout, based on your location and the product you choose.
Where is my order?
As soon as your order has been shipped, you will receive an email from us with a track & trace code.
Didn't receive any email?
Please check your spam folder or contact us. We will help you further.
Can I still change or cancel my order?
In some cases, yes — but only if your order has not yet been packed and you have not yet received a track & trace code.
Once your order has been processed and is in transit, we are unable to make any changes.
Therefore: always check your address, colour and details carefully before ordering.
Do you have any doubts? Contact us quickly. If we are still in time, we will help you immediately.
In most cases, your order will be on its way to you.
But hey... sometimes the universe throws a curve in it:
🛻 The driver is angry about his 12th delivery run of the day
📮 The letterbox package is still chilling in a sorting center
🎉 Or it's the weekend and PostNL is also working on the apple turnovers
Did you receive a track & trace? Then your package is on its way — please be patient.
📦 Letterbox package? Give it 2 to 3 business days. They live at their own pace.
Always wait 5 working days after your order. Still nothing received?
App or email us — we’ll check it for you right away.
Absolutely. We are not a hype, we are a movement.
- 100,000+ satisfied parents went before you
- Top Rated Diaper Bag of the Year
- Designed, tested and loved by real moms and dads
- Registered Dutch brand that complies 100% with European quality standards
We started out as NanaBeebi – you may remember us that way.
Same team, same quality, same mission. Only the name grew with us.
MIMMTI = the evolution of NanaBeebi – more powerful, more stylish, even smarter.
We started as two young parents who wanted something better. And guess what? We made it.
For us. For you. For every parent who deserves convenience, style and quality.
MIMMTI is not a fast webshop.
It is a brand with heart, vision and an obsession for satisfied customers.
Just ask our community – they don't lie.
MIMMTI = reliable, functional, stylish and ready for everything parenthood brings.
Yes, that's right. The trusted quality of NanaBeebi lives on in a new guise: MIMMTI .
NanaBeebi and MIMMTI have officially merged and will continue under one powerful name: MIMMTI .
This change isn’t a rebranding for show – it’s the next step in our mission to provide parents with not just the best diaper bags, but products that move with your family.
From the first pacifier to the first day of school, from mom to dad to toddler – MIMMTI grows with you .
Think stylish bags for on the go, smart accessories for older children, and practical solutions that make your busy life just that little bit easier.
Same love. Same team.
More possibilities. More style. More for the whole family.
We recommend washing your diaper bag or kids bag by hand .
Use lukewarm water, mild detergent and avoid aggressive cleaning agents.
Do you still want to put the bag in the washing machine?
That is possible, but entirely at your own risk. Please note the following:
– Select the hand wash program (max. 30°C)
– Use a laundry bag
– Remove all accessories , such as stroller clips, before washing
– Do not tumble dry . Always let the bag air dry.
This way your bag retains its shape, functionality and quality.
Simply clear. Just as it should be.
Sometimes it just isn’t right. Maybe you want a different color. Maybe you just want your money back. Whatever the reason — at MIMMTI, we fix it.
🔁 Register & send return – ready in 2 minutes
📲 Fill in the return form and receive your QR code or return label immediately .
📦 Drop off your package at a collection point.
No printer needed. No hassle. Just hoppa, done.
💸 Money back? Of course.
Once we receive your return in good condition, we will refund your purchase amount (excl. shipping costs) to your account within 10 working days .
Return costs are at your own expense – but hey, you do save stress, hassle and crying. Fair deal, right?
📦 Let's summarize the rules:
✔ Return registered within 14 days
✔ Unused & in original condition
✔ With labels, packaging and no crumbs or cuddly toys inside
💬 Doubt or need help?
App or email us.
We think along with you. No bots. No waiting. Just real help from real people.
Return conditions:
Products must be returned unused, in their original condition and with labels and tags. The products must not show any signs of use. We reserve the right to refuse returned items if there is a suspicion that the items have already been used or are damaged through no fault of our own.
Always use your order number with a # in front of it.
Example: #15358
Without a hashtag your number will not be recognized by the system.
Returns must be reported within 14 days of purchase .
After that period, the system will automatically reject your return — unfortunately, we cannot adjust this manually.
Your order number can be found in the confirmation email you received after placing your order.
It starts with a # and consists of 5 to 6 digits .
Didn't receive any email?
Check your spam folder. Still nothing? Contact our customer service — we'll help you out.
You bet. Every MIMMTI bag comes with a 6-month manufacturer's warranty from the moment of purchase.
Something breaks that is not your fault? We will fix it. No discussions, just service.
⚠️ What is not covered by the warranty?
We like to keep it fair and clear:
❌ Cracks due to daily use (we understand your struggle, but unfortunately that is wear and tear)
❌ User damage (such as a washing machine action, mud run or toddler with super powers)
❌ Misuse or creative hacks (MIMMTI is many things, but not a trampoline)
➡️ In short:
Have you used your bag normally and still a problem arises? Report to us — we will fix it.
Is the damage really caused by intensive use or something beyond our control? Then unfortunately it is not covered by the warranty.
Do you have any doubts? Just send us a message. We will assess it honestly and think along with you.
VIDEO REVIEWS DIAPER BAG
VIDEO REVIEWS DIAPER CLOTH
Heike - My first baby
''I’ve been using the bag for 6 months, it’s great! It can hold so much. For both my baby and my toddler. It’s also very easy to attach to the stroller. I can’t imagine going out now without the MIMMTI. If it gets dirty, you can clean it with a damp cloth.. So easy!''
Jenna - Pregnant with my first
''Personally, I also like that, for example, the storage compartments for your baby’s bottles are insulated so your bottle stays warm. The bag is also water-resistant and has an anti-theft pocket. I can really tell that the bag is of good quality and it looks so stylish! The bag was delivered the very next day!!''
Natalie - Mom of two kids
''I took it on my vacation to Spain. What a handy bag! It holds so much, and it has a special luggage strap so I could attach it to my carry-on. I wish I had this bag when I had my first child! The fabric and materials of this bag have really been thought through. I hope I can enjoy it for years!''
